Privacy Policy

Success Image International (“SII”, “we”, “our”, or “us”) operates the official website [https://www.successimageinternational.com] and its associated Learning Management System (LMS), training platforms, and digital services (collectively referred to as the “Services”).

This Privacy Policy explains how we collect, use, store, and disclose personal data when you engage with our Services and outlines the rights and choices available to you regarding your data.

By using our Services, you agree to the terms of this Privacy Policy. Please read it carefully to understand how your personal information is managed. If you do not agree, we advise you to discontinue use of our Services.

Unless otherwise defined here, terms used in this Privacy Policy carry the same meaning as defined in our Terms & Conditions.

Information We Collect

When you engage with Success Image International (SII) through our website, Learning Management System (LMS), training programs, consulting services, or any other digital platforms, we may collect and process the following categories of personal information:

1. Personal Identification Information

• Full name
• Date of birth
• Gender
• Nationality

2. Contact Information

• Email address
• Phone number
• Residential or mailing address

3. Professional & Educational Information

• Academic background and qualifications
• Employment history
• Skills, certifications, and career interests
• CVs, resumes, or profiles submitted for training or consulting purposes

4. Payment & Financial Information

• Billing details
• Transaction records
• Limited payment card details (processed securely via trusted third-party payment gateways — SII does not directly store card numbers)

5. Technical & Usage Data

• Device and browser type
• IP address
• Log data, including access times and pages visited
• Learning activity within the LMS (e.g., modules completed, progress, quiz scores)

6. Communication Data

• Emails, chats, surveys, or feedback you provide
• Support requests and responses
• Marketing preferences (opt-ins and opt-outs)

7. Other Information You Provide Voluntarily

• Submissions during training sessions (assignments, projects, or discussions)
• Data shared during career consulting or coaching sessions

Cookies and Usage Data

Usage Data

We may also collect information that your browser sends whenever you visit our Service or when you access the Service by or through a mobile device (“Usage Data”).

This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data. When you access the Service by or through a mobile device, this Usage Data may include information such as the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.

Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyse our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

• Session Cookies. We use Session Cookies to operate our Service.
• Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
• Security Cookies. We use Security Cookies for security purposes.

How We Use Your Information

At Success Image International (SII), we collect and process your personal data to deliver exceptional training, consulting, and support services. Specifically, we use your information in the following ways:

1. To Deliver and Improve Our Services

• Enrol you in our training programs, workshops, and consulting sessions.
• Provide access to our Learning Management System (LMS) and track your progress.
• Personalise your learning journey with tailored recommendations and feedback.
• Improve our training content, consulting frameworks, and online platforms through usage insights.

2. For Communication

• Send important updates about your enrolment, schedule changes, or service improvements.
• Provide pre-training and post-training support.
• Respond to your queries, requests, or complaints promptly.
• Share career development tips, newsletters, and promotional offers (only if you have opted in).

3. For Payments and Billing

• Process tuition, training fees, or consulting payments securely.
• Generate receipts, invoices, and payment confirmations.
• Work with trusted third-party providers (e.g., Payl8r, ClearPay, Stripe, PayPal) to facilitate flexible payment plans.

4. For Compliance and Security

• Verify identity where necessary to protect accounts and prevent fraud.
• Meet legal and regulatory requirements (e.g., tax reporting, anti-money laundering rules).
• Securely store and manage data in line with applicable data protection laws (e.g., UK GDPR).

5. For Career and Post-Training Support

• Assess your skills and readiness for career opportunities.
• Provide certificates of completion and proof of learning.
• Share resources that support your professional journey (without offering direct job references).
• Offer ongoing mentorship and access to industry insights through alumni programs.

Information Sharing & Disclosure

At Success Image International (SII), your privacy is a top priority. We do not sell, rent, or trade your personal data to third parties. However, in certain situations, we may share your information strictly as outlined below:

1. With Service Providers

We partner with trusted third-party providers to support our operations, such as:

• Learning Management Systems (LMS) – to deliver online courses and track progress.
• Payment Processors (e.g., PayPal, Stripe, Payl8r, ClearPay) – to securely handle financial transactions.
• Digital Marketing & Advertising Platforms – to communicate relevant offers (only if you’ve opted in).

All service providers are bound by confidentiality agreements and are only permitted to use your data for the services we engage them to perform.

2. With Instructors, Mentors, and Consultants

Your data may be shared with course instructors, mentors, or consultants to personalise your training and ensure effective delivery of our programs.

3. With Regulatory or Legal Authorities

We may disclose your information where required by law, regulation, or legal process, including:

• Government agencies for compliance purposes.
• Law enforcement authorities to prevent fraud or illegal activity.

4. For Business Transfers

If SII undergoes a merger, acquisition, restructuring, or sale of assets, your data may be transferred to the new entity, with the same commitments to data protection in place.

5. With Your Consent

Outside of the above circumstances, we will only share your data with third parties when you provide explicit consent.

Data Retention

Success Image International (SII) retains personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy. This includes compliance with legal, regulatory, contractual, and business requirements.

• Training & Learning Records: Information relating to your course participation, assessments, and certifications may be retained for up to 7 years to comply with accreditation, auditing, and professional body requirements.
• Financial Transactions: Payment details and associated financial records will be securely retained for a minimum of 6 years in accordance with UK tax and accounting laws.
• Marketing & Communications Data: Contact details used for newsletters, promotions, or updates will be stored until you opt out or withdraw consent.
• Inactive Accounts: Accounts with no activity for 24 months may be archived or permanently deleted, unless required for legal or compliance purposes.
• Legal Obligations: Certain information may be retained longer if required to resolve disputes, enforce agreements, or comply with statutory obligations.

When personal data is no longer needed, SII will take reasonable steps to securely delete, anonymise, or destroy it to prevent unauthorised access or misuse.

Data Security

At Success Image International (SII), we take the security of your personal data seriously. We implement appropriate technical, organizational, and administrative safeguards to protect your information from unauthorised access, alteration, disclosure, or destruction.

Security Measures We Apply:

• Encryption & Secure Storage: All sensitive data, including payment information, is protected using industry-standard encryption methods and stored securely.
• Access Controls: Only authorised personnel with a legitimate business need are granted access to your personal data.
• Regular Monitoring: Our systems are monitored and updated regularly to detect and prevent potential security breaches, malware, or unauthorised access attempts.
• Secure Communication: Where applicable, we use secure protocols (e.g., HTTPS, SSL) to protect your information during transmission.
• Third-Party Compliance: Service providers handling data on our behalf are required to meet strict security and confidentiality obligations.

Important Note:

While we strive to protect your personal information with the highest standards of security, no method of transmission over the internet or electronic storage is 100% secure. Therefore, SII cannot guarantee absolute security but will take all reasonable steps to safeguard your data.

Service Providers

We may engage carefully selected third-party companies and individuals (“Service Providers”) to support the operation of our services. These Service Providers assist us in delivering, improving, and maintaining our programs, platforms, and consulting services.

How Service Providers Work with Us:

• Delivery of Services: Some Service Providers help us operate the Learning Management System (LMS), manage payments, or provide customer support.
• Analytics & Improvements: We may use third-party tools to analyse how our services are used, helping us enhance user experience and optimize performance.
• Technical Support: Certain providers help with hosting, IT infrastructure, and software development to ensure smooth service delivery.

Data Sharing with Service Providers:

• Service Providers are granted limited access to your personal data only as necessary to perform their tasks on our behalf.
• They are contractually bound not to disclose, use, or retain your data for any other purpose.
• We ensure that all Service Providers handling your data comply with strict security and confidentiality standards.

Analytics

We may use third-party analytics tools to monitor, analyse, and improve the performance of our services, including our Learning Management System (LMS), training programs, and consulting platforms. These tools help us understand how our users interact with our services, which pages or features are most used, and how we can enhance your overall learning and customer experience.

Use of Google Analytics and Similar Tools:

• We may use Google Analytics or similar services to track website traffic and usage patterns.
• These tools collect information such as your device type, browser, pages visited, time spent on pages, and interactions with our content.
• Data collected is aggregated and anonymized whenever possible, and it is used solely to improve service delivery and user experience.

Data Sharing with Analytics Providers:

• Analytics providers may combine the data collected on our behalf with data from other services they operate.
• For example, Google may use collected data to personalise advertising within its own network.
• To learn more about Google’s privacy practices, you can visit: https://policies.google.com/privacy.

Opt-Out Option:

• If you wish, you can opt out of being tracked by Google Analytics across all websites by installing the Google Analytics opt-out browser add-on, available here: https://tools.google.com/dlpage/gaoptout.

Links to Other Sites

Our Service may include links to third-party websites, applications, or platforms that are not operated or controlled by Success Image International Limited (SII). These links are provided for your convenience and to enhance your learning or business experience.

Please note:

• Once you click on a third-party link, you will be directed to that third party’s website or platform.
• We strongly encourage you to review the Privacy Policy and Terms of Use of every site you visit, as their practices may differ from ours.
• SII has no control over, and assumes no responsibility for, the content, policies, or practices of any third-party sites, applications, or services.
• Your interactions with third-party websites are solely between you and those third parties, and any personal data shared will be governed by their respective policies.

Children’s Privacy

Our Services are designed for adults, professionals, and organizations, and are not intended for individuals under the age of 18 (“Children”).

• SII does not knowingly collect or request personally identifiable information from anyone under the age of 18.
• If you are a parent or guardian and believe that your child has provided us with personal data, please contact us immediately at support@successimageinternational.com
• If we discover that we have inadvertently collected personal data from a child without verified parental consent, we will take prompt steps to delete such information from our records and systems.

By using our Services, you confirm that you are at least 18 years of age or accessing our Services with the consent and supervision of a parent or legal guardian.

Changes to This Privacy Policy

SII may update this Privacy Policy from time to time to reflect changes in our practices, services, legal requirements, or other operational reasons.

• Any revisions will be posted on this page with an updated “Effective Date.”
• Where appropriate, we will notify you of significant changes by email, through a notice on our website, or via other reasonable means prior to the changes taking effect.
• We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information and your rights.

Continued use of our Services after any changes to this Privacy Policy constitutes your acknowledgment and acceptance of those changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

By email: info@successimageinternational.com

By phone number: +447823677158,  +2348023256720