General Payment Policy

Upon enrolment with Success Image International (SII), all participants, regardless of funding source, payment plan, or fee status, remain fully responsible for their training fees.

• All course fees must be cleared in full before the commencement of training, unless a pre-approved instalment plan has been agreed upon in writing with SII.
• The total course fee includes a non-refundable registration fee of £100, which confirms and secures a participant’s place in the program.
• Accepted methods of payment include:
  • Bank Transfers (bank details provided upon registration)
  • Debit Cards (via secure payment link)
  • Credit Cards (via secure payment link)
  • PayPal

Not accepted methods of payment:

• American Express (Amex)
• Direct Debit

All participants are strongly encouraged to retain proof of payment for their own records.

Staggered Payment Possibilities

At Success Image International (SII), we understand that not every participant can pay the full program fee upfront. To make our training accessible, we provide the option of a structured instalment plan:

• Two-instalment plan:
  • 50% deposit due on or before the program start date.
  • Remaining 50% balance payable no later than 4 weeks into the program.

Please note: Instalment payment plans may attract a slightly higher total fee than the one-off upfront payment.

• The £100 registration fee is included in the total course fee and is non-refundable. This fee is deducted from the first instalment.
• All instalment plans must be approved in advance by the SII accounts team.
• Participants are responsible for ensuring payments are made on or before the agreed dates to avoid disruption of training.

Exceptions

In exceptional circumstances, Success Image International (SII) may, at its sole discretion, agree to concessions or alternative payment arrangements. Such decisions are handled on a case-by-case basis and must be formally approved by SII management.

Even where exceptions are granted, the principles outlined in this Payment Policy remain binding, and participants are expected to adhere strictly to the agreed terms.

Payment Default

To ensure uninterrupted access to training and support, participants must pay all instalments (where applicable) on or before the agreed due dates. It is the participant’s responsibility to make timely payments; SII will not be responsible for sending repeated reminders.

Payments will be deemed overdue immediately after 12:00 midnight UK time on the due date. Failure to comply with the agreed payment schedule without notifying the SII team at least 24 hours in advance, may result in:

• Temporary suspension of access to classes, projects, the Learning Management System (LMS), and all support groups.
• Withdrawal of access to value-added services such as CV reviews, interview preparation, mentoring, and reference support.

If a participant defaults for more than 4 weeks without communication, they will be removed entirely from the program and related platforms. To re-enrol, the participant must clear all outstanding fees in full, including any applicable late charges.

Participants’ Deferrals

Participants who wish to defer after training has commenced must join the next available cohort to continue their program. Deferrals are granted to minimise disruption and ensure participants remain aligned with program objectives.

The following conditions apply:

• Immediate next cohort – No additional fee.
• 3–6 months after initial enrolment – A deferral fee of £100 will apply.
• More than 6 months – Full course fees must be paid again to re-enrol.

For participants who registered during a discount or promotional period, deferring beyond that period will require a fee adjustment (top-up) to match the current standard course fee at the time of rejoining. The difference will be calculated and communicated by the SII team.

Refund Process

The total course fee includes a non-refundable registration fee of £100. This fee is retained once registration is completed and cannot be refunded under any circumstances.

• Refund Eligibility: Partial refunds may only be requested within 24 hours of payment. After this period, no refunds will be issued.
• Processing Time: Refunds will be processed within 7–21 working days from the date of request and will be returned to the original payment method used.
• Refund Requests: To initiate a refund, participants must send a formal request to [support@successimageinternational.com]. Requests outside the eligibility window will not be considered.

This policy ensures fairness and clarity for all participants while allowing SII to maintain seamless program delivery.

Alumni Refresher

The Alumni Refresher is designed as a reconnect and recharge platform for past participants of Success Image International’s leadership and business development programmes. This initiative provides alumni with the opportunity to revisit key concepts, refresh their knowledge, and stay updated on emerging trends in leadership, business strategy, and personal effectiveness.

Through interactive workshops, case studies, and peer-to-peer learning, participants are able to deepen their understanding, sharpen their skills, and apply fresh insights to current challenges in their careers and businesses. The programme also fosters continued networking and collaboration among alumni, creating a supportive community of professionals committed to lifelong learning and growth.

In addition, the Alumni Refresher encourages knowledge exchange between seasoned professionals and newer graduates of the programmes, bridging generational perspectives and strengthening the overall alumni network. This ensures that participants remain connected, relevant, and better equipped to thrive in today’s fast-changing business environment.